Returns & Exchanges
At Decarba, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all items in their original condition. Whether it's a fit issue or a change of heart, our goal is to ensure your shopping experience remains effortless and satisfying.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn garments with original tags attached into their original packaging to ensure a safe transit.
- 3.Label and Ship
Print your prepaid shipping label provided by the portal, attach it to the parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality team inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.